Contact Us


Contact Information


Sales Support & Business Hours

Product information and online sales via the Satellite AV website are available for your convenience 24 hours a day, 7 days a week, 365 days a year. Contact the Satellite AV sales team or visit our office Monday - Friday from 8 am to 4 pm PT at 888-483-4673 or 916-677-0720. Email your sales related questions to:   
Please allow up to 48 hours for a response.


Order tracking

If you placed your order through our online web store, your tracking number(s) will be automatically e-mailed to you. You may review your account history, view orders, credits and related documents and update your profile by logging into your account. Need more help? You can also get shipment tracking information by e-mailing us at:  
Please allow up to 48 hours for a response.

Customer Support

Having problems with your order? Missing an item? Please contact our customer support team by phone Monday - Friday from 8:00 am - 4 pm PT at 866-597-0728.

You can also e-mail your support-related questions to:

If you prefer to text, our TEXT ONLY support number is 916-905-2923

Please allow up to 24 hours for a response.



Satellite AV, LLC 
4021 Alvis Court, Suite 5 
Rocklin, CA 95677 



Satellite AV, LLC is located near Sierra College Blvd. exit of Interstate 80.


  • Take Interstate 80 to Sierra College Blvd North.
  • Turn Left on Granite Dr.
  • Turn Right on Dominguez Rd. and proceed to cross Pacific St.
  • Cross the Railroad to Delmar Ave and proceed to Alvis Court
  • Turn right on Alvis Court
  • Turn first left and proceed to the end of he business park.
  • Satellite AV, LLC is located in Suite 5




If you have any suggestions about improving our Online Web Store, please e-mail us at:   
Please allow up to 24 hours for a response.