Distribution Services

Our logistics and warehouse distribution services are utilized by some of the largest broadcasters in North America to support both business-to-business and business-to-consumer distribution models. Satellite AV, LLC’s provides centralized management of inventory, order status, multiple freight carrier options and shipment tracking status from our customized and fully web enabled transportation management system.

Satellite AV provides complete order fulfillment solution; orders placed directly through the broadcaster’s own customer support line, or orders supported by Satellite AV’s inbound call center. Our transportation management system combined with our staff of experienced logistics professionals drive productivity through optimizing the entire distribution and logistics process.

Satellite AV offers the following broadcaster services:

  • Centralized management of freight, carriers and information.
  • A single point of contact for all of your shipments.
  • Complete visibility and control of shipments.
  • Rate and carrier negotiations to reduce your time and expenses.
  • Claims management to resolve any shortages or damages.
  • One-invoice freight payment coordination to save time and administration costs.
  • Increased order accuracy
  • Enhanced customer satisfaction
  • Flexible warehouse capacity
  • Freight Optimization
  • Product warehousing
  • Pick, pack, ship and/or deliver
  • Transportation management
  • Value-added services
  • Custom reporting
  • Multiple delivery options
  • Serial number captures
  • Optical Media Replication
  • Marketing and Promotional Materials Insertion
  • Direct-to-Store
  • E-commerce Solutions
  • Direct-to-Customer
  • Blind Drop Ship
  • Business-to-Business
  • Package Tracking System
  • Turnkey Solutions
  • Reverse Logistics
  • Expedited Handling
  • Set-Top Box Exchange and Logistics solution

    More and more broadcasters are finding that over time both their commercial equipment and Direct to Home “DTH” systems are out-dated or simply become defective and non-operational. Both of these situations limit the broadcasters ability to communicate effectively with their audience. Newer receiver technologies utilized by Satellite AV allow for automated channel updating, encryption management, and our exclusive “Virtual Channel Marketing” technology, which allows a broadcaster to advertise a product, upcoming event, or even company branding directly on one of our consumer Direct to Home “DTH” Set to Box “STB” satellite receivers and DVRs.

  • Web-based reverse logistics and process tracking system
  • Professional CSRs providing customer contact and communication
  • Start to Finish exchange management
  • Package Tracking
  • Damage claims support and processing
  • Environmentally friendly scrap processing
  • Customizable reporting
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